mentalforge.ai

Privacy Policy

Mental Forge Media (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Notice describes how and why we might access, collect, store, use, and share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website at https://mentalforge.ai/contact-us/ or any other website of ours that links to this privacy policy.

  • Engage with our AI Integration and workshops, which are designed to help you use AI to enhance your business activities practically and accessibly, with no technical understanding required.

  • Interact with us in other related ways, including through our marketing and events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We take full responsibility for making decisions about how your personal information is processed. If you do not agree with our policies and practices, you are not obligated to use our Services.

Summary of Key Points

This summary highlights key points from our Privacy Notice, but more details can be found in the full text below.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information based on how you interact with us and the products and features you use.

  • Do we process any sensitive personal information? We may process sensitive information only when necessary with your consent or as otherwise permitted by applicable law.

  • Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.

  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and for other purposes with your consent.

  • How do we keep your information safe? We have implemented organizational and technical processes designed to protect your information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security against unauthorized access.

  • What are your rights? Depending on your geographic location, applicable privacy laws may grant you specific rights regarding your personal information.

  • How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request or by contacting us directly.

Want to learn more? Please review the full Privacy Notice below.


Table of Contents

  1. What Information Do We Collect?

  2. How Do We Process Your Information?

  3. What Legal Bases Do We Rely on to Process Your Information?

  4. When and With Whom Do We Share Your Personal Information?

  5. How Do We Keep Your Information Safe?

  6. What Are Your Privacy Rights?

  7. How Can You Contact Us About This Notice?


1. What Information Do We Collect?

In Short: We collect information that you provide to us, and in some cases, from other sources.

We collect personal information that you voluntarily provide to us when you register for our Services, express interest in obtaining information about us or our Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us, your choices, and the products and features you use. This information may include:

  • Name

  • Email Address

Sensitive Information. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. All information you provide must be true, complete, and accurate, and you must notify us of any changes to such information.

Information Collected from Other Sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services to you, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, and third-party agencies. This information may include job titles, email addresses, phone numbers, and intent data (or user behavior data).

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and to otherwise manage user accounts.

  • To deliver and facilitate delivery of services to the user.

  • To respond to user inquiries/offer support to users.

  • To send administrative information to you.

  • To fulfill and manage your orders.

  • To enable user-to-user communications.

  • To deliver targeted advertising and promotional communications to you.

  • To request feedback.

  • To protect our Services.

  • To identify usage trends.

  • To determine the effectiveness of our promotional and marketing campaigns.

3. What Legal Bases Do We Rely on to Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so.

We only process your personal information when we believe it is necessary and we have a valid legal reason (legal basis) to do so under applicable law, such as with your consent, to fulfill a contract with you, to comply with legal obligations, or for our legitimate business interests.

If you are located in the EU, the UK, or the US, the following applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on. We may process your information based on the following:

  • Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

  • Performance of a Contract: We may process your personal information when necessary to fulfill our contractual obligations to you, including providing our Services.

  • Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, provided those interests are not overridden by your interests or fundamental rights and freedoms. Examples include:

    • Sending users information about special offers and discounts.

    • Developing and displaying personalized advertising.

    • Analyzing how our Services are used to improve them.

    • Supporting our marketing activities.

    • Diagnosing problems.

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and with specific third parties.

We may need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

5. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

6. What Are Your Privacy Rights?

In Short: Depending on your region, you have rights that allow greater access to and control over your personal information.

In some regions (like the European Economic Area (EEA), United Kingdom (UK), Switzerland, and certain US states), you have rights under applicable data protection laws. These may include the right to:

  • Request access and obtain a copy of your personal information.

  • Request rectification or erasure of your personal information.

  • Restrict the processing of your personal information.

  • If applicable, request data portability.

  • Object to the processing of your personal information in certain circumstances.

  • Not be subject to automated decision-making.

You can make such a request by contacting us using the details provided in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below. We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

7. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us by email or by post at:

Mental Forge Media
8350 Davis Boulevard
North Richland Hills, TX 76182
United States

For US Residents: We are the “data controller” of your personal information. We have appointed a representative in the US and UK. You can contact them directly regarding our processing of your information at the address above.

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